when will my order ship?
· our current processing time for most orders is 1-3 business days and shipping time is 3-5 business days, unless otherwise stated on the product description.
i haven’t received my order. what should i do?
· we are not responsible for lost or stolen packages. if your order tracking says "delivered", and you still have not received your package you should contact the shipping provider immediately. They should be able to locate your package for you. if they cannot, a claim needs to be filed with them as soon as possible.
· we are not responsible for incorrect addresses. if you have put in the wrong address at checkout and your package is sent back to us, you will have to cover the fees to reship the order.
do you accept returns or exchanges?
· we can only accept returns/exchanges for reasons of our fault, i.e. wrong size sent, damaged product, etc. on unworn items with original tags and packaging. if you have any of these issues above with your order, please contact us within 7 days of receiving your package. we cannot accept returns/exchanges for any other reasons.
will you be restocking?
· we will be restocking on a monthly basis. our instagram page will be the best way to keep up with shop updates, but you can also find information on each product page.
need help with something else?
· for all other inquiries, please email us at [email protected].